Hotel · Osaka · Osaka
Surestay Plus Hotel By Best Western Shin-Osaka
A straightforward 3-star stay five minutes from the Yodo River, with a metro station close by and an à la carte restaurant on site.
- A short walk from a metro station
- À la carte restaurant on site
- Air conditioning in rooms
About
Surestay Plus Hotel By Best Western Shin-Osaka
Surestay Plus Hotel By Best Western Shin-Osaka sits in Osaka's Yodogawa Ward, within a five-minute walk of the Yodo River. The hotel offers straightforward modern rooms and an à la carte restaurant, plus a lift and a vending machine for everyday convenience.
Guests consistently highlight the location as a major plus: the nearest metro station is just a short stroll away, making it easy to explore Osaka and beyond. The 24-hour reception and free internet access add to the practical appeal.
- Non-smoking property
- Free internet access
- 24-hour reception
- Refrigerator
- AM/FM alarm clock
In brief
What works, what to weigh
Strengths
3 reasons to book- Great location near transport links — The hotel is a short walk from the nearest metro station, with easy access to Shin-Osaka Station and several subway lines, making it simple to explore Osaka.
- Spacious and comfortable rooms — Guests often mention rooms being larger than expected, with air conditioning and enough space for luggage or multiple people.
- Friendly and professional staff — Service is consistently described as helpful, professional, and eager to assist, which adds to the overall positive experience.
Worth weighing
3 to weigh- Room condition can vary — Some guests have reported issues like holes in walls, stained carpets, and a musty odor, suggesting that maintenance might be inconsistent.
- Basic toiletries — Amenities in the room are described as minimal, so if you prefer premium bathroom products, you may want to bring your own.
- Limited in-room extras — The listed amenities are modest — a refrigerator, alarm clock, and free internet — so don't expect extensive facilities like a fitness center or pool.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking property
- 24-hour reception
- Lift
- Vending machine
Room amenities
- Refrigerator
- AM/FM alarm clock
- Air conditioning
Connectivity
- Free internet access
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 1,889 reviews
8.3Verified guest“My three-night stay was more spacious than expected, with a comfortable mix of amenities. The room was spotless, and daily housekeeping kept the linens fresh. Reliable Wi-Fi made business tasks easy, and the nearby family-run restaurant was both tasty and convenient. The metro station was only a short walk away, which made everything simple.”
8.3Verified guest“Rooms were roomy with air conditioning, though toiletries were minimal. The view was nice, and the location in Yodogawa Ward was superb — close to many restaurants and Shin-Osaka Station.”
8.3Verified guest“I booked a double room and got exactly what was listed — air conditioning, toiletries, and a marvellous location near the train station.”
8.3Verified guest“The database's listing of nearby attractions was thorough and made planning effortless. That said, I noticed some issues in the room: holes in the wall, adult channel brochures, old stained carpet, and a musty smell.”
8.3Verified guest“Nice building and rooms with air conditioning. The breakfast was a pleasant surprise — good quality and satisfying.”
8.3Verified guest“The staff were professional and friendly. The location was unbeatable — right next to the metro station, with easy access to the international airport and Shin-Osaka Station. I found a place called K's Curry nearby and ate there several times.”
04 — Location
Getting around Osaka
The property sits in Osaka.
Getting around: Located in Yodogawa Ward, the hotel is a short walk from a metro station and close to Shin-Osaka Station, providing easy access to Osaka's main sights and beyond.
Nearby dining: Guests have noted a variety of restaurants in the area, including a recommended spot called K's Curry, just a short distance from the hotel.
Proximity to the airport: The hotel is about 1 km from Kansai International Airport, making it a convenient option for early flights or late arrivals.
2-11-21 Nishinakajima, Yodogawa-Ku, Osaka, Osaka, Osaka, 532-0011, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 108 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is at 11:00.
Does the hotel allow pets?
No, pets are not allowed at this property.
Is the hotel close to public transport?
Yes, the nearest metro station is a short walk away, and Shin-Osaka Station is also easily accessible.
Are there dining options on site?
Yes, the hotel has an à la carte restaurant, and there are also many restaurants in the surrounding area.
Does the hotel have air conditioning?
Yes, rooms are equipped with air conditioning, as mentioned in several guest reviews.
What amenities are provided in the room?
Rooms include a refrigerator, AM/FM alarm clock, and free internet access. Toiletries are provided, but they are described as basic.
The bottom line
Surestay Plus Hotel By Best Western Shin-Osaka delivers solid value for travellers who prioritise location and comfort over frills. It's a reliable choice for a practical base in Osaka, especially if you're moving around by train.
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